Returns Policy

Our returns policy lasts 30 days. If 30 days have passed by since your purchase, unfortunately we cannot offer you a refund or exchange.

Before returning your item please email us at hello@recoday.com.au to advise us of the items you wish to return and the reason for the return so that we can confirm whether you have met the condition of returns. To complete your return, we will also require a receipt or proof of purchase.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging with tags attached. . Unfortunately perishable goods such as food and drinks cannot be returned.

Gift Vouchers are non-refundable

Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund or exchange.

If you are approved, you will be required to advise us of your account details as we do not store any credit account details and then your refund will be processed.

If you have any questions regarding our returns policy, please email hello@recoday.com.au